This Privacy Policy describes how Professional Standards (“we”, “us”, or “our”), operated by Elites Websites, collects, uses, and protects your information when you use our mobile application and related services (the “Service”).

1. Information We Collect

We may collect the following types of information:

• Account information: name, email address, and password (if you register with email).
• Authentication data: identifiers from Google Sign-In or Apple Sign-In when you choose those options.
• Exam and activity data: exam attempts, scores, progress, and related results stored in your account.
• Payment information: transaction references and payment status processed through our payment partner (HyperPay). We do not store full card numbers on our servers.
• Communications: one-time passwords (OTPs) sent to your email for signup, login verification, or password reset via SendGrid.
• Uploaded content: files or images you submit through the app, stored on secure cloud storage.
• Technical data: device type, app version, IP address, and usage logs needed to operate and secure the Service.

2. How We Use Your Information

We use your information to:

• Create and manage your account;
• Provide exams, certifications, and learning features;
• Process payments and confirm purchases;
• Send service-related emails (e.g. OTPs, receipts, security notices);
• Improve the app, fix errors, and prevent fraud or abuse;
• Comply with legal obligations.

3. Sharing of Information

We do not sell your personal data. We may share information with:

• Service providers who help us run the app (hosting, email, payments, cloud storage), under contractual obligations to protect your data;
• Authentication providers (Google, Apple) when you sign in with those services;
• Payment processors (HyperPay) to complete transactions;
• Authorities when required by law or to protect rights, safety, and security.

4. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account by contacting us (see Section 10).

5. Security

We use industry-standard measures including encryption in transit (HTTPS), hashed passwords, and access controls. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data;
• Withdraw consent where processing is based on consent;
• Object to or restrict certain processing;
• Request a copy of your data in a portable format.

To exercise these rights, contact us (see Section 10).

7. Children

The Service is not directed to children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children. If you believe we have collected such data, please contact us so we can delete it.

8. International Transfers

Your data may be processed in countries other than your own, where our servers or service providers operate. We take steps to ensure appropriate safeguards are in place.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the “Last updated” date. Continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact

support@professionalstandards.com